• Store Hours:
  • Mon-Fri: 10 AM - 7 PM
  • Saturday: 10 AM - 6 PM
  • Sun & Holidays: Closed
  • 2915B Faithfull Ave
  • Saskatoon, SK
  • S7K 8E8
  • 1-306-374-0607
  • Fax: 866-550-2605

Computer Repair

The OTV Service department is here for all your computer troubleshooting needs! Got an ailing desktop or laptop computer? Give us a call, or bring in the system in, and we'll figure out how to proceed depending on your system's symptoms. All book-ins done at the counter. See below for a full list of services we offer.

Please note: All service prices are based on the rate of $70/hr

$50.00 - System Diagnostics
General Hardware and basic software diagnostics. Any labour beyond will be subject to General labour charges in half hour units.
Additional $35 if a laptop needs to be disassembled during diagnostics

$70.00/hr - General Labour

$100.00/hr - Rush Service
Service skips the service queue and gets the next available spot on the tech bench; does not increase the speed of the service

$35.00 - Extended Single Component Diagnostics
Diagnostics on an single isolated computer component (RAM, HDD, GPU, etc)

Deposit is required for all services, either the diagnostic fee or the Rush fee.

A $5 fee may be applied to your bill if any shop supplies are used (screws, thermal paste, etc)

General Service Fees

$100.00 - Computer Checkup
General diagnostics and system tune-up including disc defrag, start-up program cleanup

$175.00 - Virus, spyware, and malware removal
There is a large variety of Malware. Depending on the severity, a higher fee may be charged

$105.00 - Computer Assembly
Anything requiring the installation of a motherboard into a case. Fee may increase depending on complexity of installation or the requirements of an OS installation

Additional labour may be added to any service if complications present themselves.

Data Transfer Fees

$1 per 1GB of data - Data backup $35 minimum if this is the only service being provided

$100.00/hr - Data Recovery
Recovery of deleted data; we cannot gaurantee quality of data recovered

$105.00 - Drive Clone
Dependent on HDD condition

Windows Installation Fees

We do not provide OS support or installation for non-windows environments

$140.00 - Operating system Installation - Windows 10
Customer provides license key and COA (Certificate of Authenticity)

$175.00 - Operating system Installation - Windows 7/8
Customer provides license key and COA (Certificate of Authenticity)

Have any questions about our service options, or want to ask