• Store Hours
  • Mon-Fri Saskatoon:9AM 10-7 PM
  • Mon-Fri Regina: Closed!
  • Saturday: 10 AM - 6 PM Closed!
  • Sun & Holidays: Closed
  • 2915B Faithfull Ave
  • Saskatoon, SK
  • S7K 8E8
  • 1-306-374-0607
  • Fax: 866-550-2605
 x 

Services & Fees

Services

  • Hardware and software diagnostics
  • PC checkup / PC tuneup / general maintenance
  • Virus & malware removal
  • Hardware installation / computer assembly
  • Data transfer and data backup

Fees

$50.00 - System Diagnostics
General Hardware and basic software diagnostics. Any labour beyond will be subject to General labour charges in half hour units.
Additional $35 if a laptop needs to be disassembled during diagnostics

$70.00/hr - General Labour

$100.00/hr - Rush Service
Service skips the service queue and gets the next available spot on the tech bench; does not increase the speed of the service

$35.00 - Extended Single Component Diagnostics
Diagnostics on an single isolated computer component (RAM, HDD, GPU, etc)


Deposit is required for all services, either the diagnostic fee or the Rush fee.

A $5 fee may be applied to your bill if any shop supplies are used (screws, thermal paste, etc)



General Service Fees


$100.00 - Computer Checkup
General diagnostics and system tune-up including disc defrag, start-up program cleanup

$175.00 - Virus, spyware, and malware removal
There is a large variety of Malware. Depending on the severity, a higher fee may be charged


$105.00 - Computer Assembly
Anything requiring the installation of a motherboard into a case. Fee may increase depending on complexity of installation or the requirements of an OS installation

Additional labour may be added to any service if complications present themselves.



Data Transfer Fees

$1 per 1GB of data - Data backup $35 minimum if this is the only service being provided

$100.00/hr - Data Recovery
Recovery of deleted data; we cannot gaurantee quality of data recovered

$105.00 - Drive Clone
Dependent on HDD condition



Windows Installation Fees

We do not provide OS support or installation for non-windows environments

$140.00 - Operating system Installation - Windows 10
Customer provides license key and COA (Certificate of Authenticity)

$175.00 - Operating system Installation - Windows 7/8
Customer provides license key and COA (Certificate of Authenticity)



Additional information

  • Saskatchewan's Enviromental Handling Fees (EHF) can be found here.
  • OTV does not provide over the phone support for any 3rd party products.
  • Virus removal does not include the installation of an anti-virus program.
  • We are not equipped to troubleshoot internet connection issues. Contact your ISP to rule out any internet service provider issue.